Privacy policy

Last updated: October 2026

Hushcase ("we", "us") operates this online store, powered by Shopify. This policy explains what personal information we collect, how we use it, and the choices you have. Contact: hello@hushcase.co

What we collect
- Contact details: your name, shipping and billing address, phone number and email address.
- Order and payment details: the items you view, add to your cart or buy, and payment confirmation. Card numbers are handled by our payment providers and are never stored by us.
- Communications: messages you send us, for example a customer support email.
- Device and usage information: your IP address, browser, device, and how you move around the store, collected through cookies and similar tools.

How we collect it
Directly from you (when you order or contact us), automatically from your device when you use the store, and from our service providers such as Shopify, payment processors and shipping partners.

How we use it
- To process payments, fulfil and deliver your order, and handle returns and refunds.
- To communicate with you about your order and answer your questions.
- To prevent fraud and keep the store secure.
- To improve the store and, if you agree, to send marketing emails and show you relevant ads. You can unsubscribe from marketing emails at any time with the link in each email.
- To meet our legal and tax obligations.

Who we share it with
We share only what is needed with service providers who help us run the store: Shopify (our store platform), payment processors, shipping and fulfilment partners (who need your name, address and phone number to deliver your order), and analytics or advertising providers. Some of these may be located in other countries. We do not sell your personal information for money.

Cookies
We use cookies to keep your cart working and, where you consent, to measure traffic and show relevant ads. You can change your choice with the cookie banner or in your browser settings.

Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to receive a copy of it, to object to or limit certain uses, and to opt out of targeted advertising. To use any of these rights, email hello@hushcase.co. We may need to confirm your identity first. If you are not happy with how we handle your information, you may also contact your local data protection authority.

How long we keep it
Only as long as needed to fulfil the purposes above, to resolve disputes, and to meet legal and tax requirements.

Security
We use reasonable measures to protect your information, but no online service can be completely secure.

Children
Our store is not intended for children, and we do not knowingly collect personal information from them.

International transfers
Your information may be processed in countries other than where you live. Where required, we rely on recognised safeguards for these transfers.

Changes
We may update this policy from time to time. The latest version is always posted on this page with its updated date.

Contact
Questions about your privacy? Email hello@hushcase.co.